There are useful information on this Trend community link:
Also, check this Trend KB to be able to find out where the sync is being "lost"
http://esupport.trendmicro.com/solution/en-us/1060688.aspx
Hope this helps.
There are useful information on this Trend community link:
Also, check this Trend KB to be able to find out where the sync is being "lost"
http://esupport.trendmicro.com/solution/en-us/1060688.aspx
Hope this helps.